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About Us

Grand Stores is a leading distributor and retailer of products from the technology, luggage, beauty, and home sectors since its establishment in 1981 in the UAE. The wide variety of world-class products offered includes Imaging & Information Technology, Consumer Electronics, Home Appliances, Medical Systems, Perfumes, Cosmetics, Skincare, Luggage, Linen, and Dinnerware.

Infused with a blend of expertise garnered over three decades in its varied product segments, Grand Stores has partnered with eminent brands including Nikon, Fujifilm, Lexar, Epson, Vestel, Samsonite, American Tourister, Chanel, Givenchy, Nina Ricci, Paco Rabanne, Azzaro, Thomaston and many more. Grand Stores continues to deliver on its enduring strength as a renowned distributor in the region through its consistent supply chains, expansive warehousing capabilities, streamlined logistic capacities, state-of-the-art service centers, and highly skilled staff.

Headquartered in Dubai with retail and distribution strength across the region, Grand Stores currently operates over 40 retail showrooms in the UAE. With its unstinted dedication to quality, Grand Stores has launched various Retail Concepts within the UAE in the last decade in addition to its Flagship multi-brand showrooms.

The organization has continually focused on high-quality standards maintained over the years and the excellent services provided to its associates and customers. The strong focus on quality has been the long-standing ethos behind the strategic progress of the organization in the region.


WHAT DO WE REALLY DO?

Grand Stores partners with world renowned brands to bring the best of products from the technology, luggage, beauty and home sectors to the UAE. The shared promise of relentless commitment towards high quality standards is supported by a tireless & solid quality-mix of distribution, logistics, delivery and service.

Grandstores LLC Team Grandstores LLC Team

Grandstores LLC Team Grandstores LLC Team

OUR VISION

To be the leading distributor and retailer of international quality goods and services in the Middle East region.


WHY PARTNER WITH US?

With an established track record in brand building and an extensive distribution network across the UAE, Grand Stores is renowned as the pioneers of the industry. Our dedicated multi-cultural workforce, time tested financial practices, well-equipped service centre for the brands, modern Oracle e-business suite for operational excellence and state-of-the-art warehousing facility for logistics management has enabled us excel in performance and evolve exponentially over the years.

In recognition of our business excellence, we have been conferred with the following awards & recognitions:

  • ISO 9001:2015 Certified Quality Management System
  • Dubai Service Excellence Scheme
  • Dubai Quality Appreciation Program
  • Sheikh Khalifa Excellence Award (Abu Dhabi)
  • Sharjah Economic Excellence Award
  • Best Service Performance Brand (Grand Stores, GS Digital, Samsonite)
  • Best Service Performance Retail Outlet (Dubai)

Best Service Performance Brand Award

Grand Stores was officially declared the ‘Best Service Performance Brand’ at the prestigious DSES awards ceremony conducted by Dubai Economy & Tourism on March 21, 2022. This coveted award for excellence in service performance during the cycle of 2021 was won by Grand Stores under the Hypermarkets and General Retail Sector.


DSES Award for American Tourister

Grand Stores was officially declared the 'Best Service Performance Brand' at the prestigious Dubai Service Excellence Scheme (DSES) awards ceremony conducted by Dubai Economy on June 28, 2021. This coveted award for excellence in service performance during the cycle of 2020 was won for American Tourister by Grand Stores under the Hypermarkets & General Retail Sector.


Best Service Performance Outlet Award for Samsonite

One of the key achievements in 2020 for Grand Stores was the winning of the Best Service Performance Outlet Award for its Samsonite showroom in Yas Mall. This prestigious award that falls within the Hypermarkets & General Retail category was bestowed upon Grand Stores for the period of 2019-20 under the Dubai Service Excellence Scheme (DSES) by Dubai Economy. The award was officially announced at a virtual ceremony conducted by the Business Excellence Department of Dubai Government on Wednesday, November 11, 2020.


Best Performance Brand Title

GRAND STORES wins Best Performance Brand title for the year 2016 Under the esteemed presence of His Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum – Deputy Ruler of Dubai and His Highness Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum – Chairman of Dubai International Marine Club, Grand Stores was awarded the ‘Best Performance Brand’ title for the year 2016 in General Retailer Business Category under Dubai Service Excellence Scheme (DSES) by Dubai Economic Department.


Best Service Performance Brand Award

GrandStores have also received the coveted 'Best Service Performance Brand Award 2014, for SAMSONITE showrooms through the Dubai Service Excellence Scheme under the Department of Economic Development.

Grand Stores is a leading distributor and retailer in products from the technology, luggage, beauty and home sectors since its establishment in 1981 in the UAE. The wide variety of world-class products offered include Imaging & Information Technology, Consumer Electronics, Home Appliances, Medical Systems, Perfumes, Cosmetics, Skincare, Luggage, Linen, Dinnerware.

Infused with a blend of expertise garnered over three decades in its varied product segments, Grand Stores has partnered with eminent brands including Nikon, Fujifilm, Lexar, Epson, Vestel, Samsonite, American Tourister, Chanel, Givenchy, Nina Ricci, Paco Rabanne, Azzaro, Thomaston and many more. Grand Stores continues to deliver on its enduring strength as a renowned distributor in the region through its consistent supply chains, expansive warehousing capabilities, streamlined logistic capacities, state-of-the-art service centers and highly skilled staff.

Headquartered in Dubai with retail and distribution strength across the region, Grand Stores currently operates over 40 retail showrooms in the UAE. With its unstinted dedication to quality, Grand Stores has launched various Retail Concepts within the UAE in the last decade in addition to its Flagship multi-brand showrooms.

The organization has continually focused on high quality standards maintained over the years and the excellent services provided to its associates and customers. The strong focus on quality has been the long standing ethos behind the strategic progress of the organization in the region.

WHAT WE REALLY DO?

Grand Stores partners with world renowned brands to bring the best of products from the technology, luggage, beauty and home sectors to the UAE. The shared promise of relentless commitment towards high quality standards is supported by a tireless & solid quality-mix of distribution, logistics, delivery and service.

OUR VISION

To be the leading distributor and retailer of international quality goods and services in the Middle East region.

WHY PARTNER WITH US?

With an established track record in brand building and an extensive distribution network across the UAE, Grand Stores is renowned as the pioneers of the industry. Our dedicated multi-cultural workforce, time tested financial practices, well-equipped service centre for the brands, modern Oracle e-business suite for operational excellence and state-of-the-art warehousing facility for logistics management has enabled us excel in performance and evolve exponentially over the years.

In recognition of our business excellence, we have been conferred with the following awards & recognitions:

  • ISO 9001:2015 Certified Quality Management System
  • Dubai Service Excellence Scheme
  • Dubai Quality Appreciation Program
  • Sheikh Khalifa Excellence Award (Abu Dhabi)
  • Sharjah Economic Excellence Award
  • Best Service Performance Brand (Grand Stores, GS Digital, Samsonite)
  • Best Service Performance Retail Outlet (Dubai)

On this proud occasion of celebration, Suha Abu Issa, Retail Director of Grand Stores, commented: “Excellence is never an accident. It is the result of commitment, intelligent planning, teamwork and focused effort. For more than four decades, Grand Stores has been striving to excel in its business domains by continuously raising its benchmark quality standards. This recognition of excellence by Dubai Economy & Tourism stands testimony to our dedication to upholding our core values across our entire spectrum of commercial operations. As we stand together and celebrate, I thank the Government of Dubai, our entire retail team and all the staff members who’ve played a significant role in our continuing journey of success, making this achievement possible.”

Grand Stores has continually focused on the high-quality standards maintained over the years and the excellent services provided to its customers. Some of the major global brands handled by Grand Stores in the UAE are Nikon, Fujifilm, Lexar, Epson, Samsonite, American Tourister, Chanel, Givenchy, Nina Ricci, Paco Rabanne, Thomaston, Vestel and many more. In appreciation of the company’s excellence in business ethics and operational excellence, Grand Stores has received numerous awards and recognitions from various governing bodies within the UAE.